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SMS Terms & Conditions

Glucose Monitoring Services, LLC SMS Program

Last Updated: December 3, 2025

These SMS Terms & Conditions explain how our text message program works and what you agree to when you sign up.

By opting in to receive SMS from Glucose Monitoring Services, LLC, you agree to these terms.

1. Program Description

Glucose Monitoring Services, LLC sends text messages to support your care and communication with your practice and care team.

You may receive messages such as:

  • Appointment reminders and scheduling updates
  • Remote patient monitoring reminders and alerts
  • Device setup, supply, and refill messages
  • Check in messages from care coordinators
  • Account notices and important program updates
  • Customer care and support messages when you reach out

The exact types of messages you receive will depend on your practice, your program, and the services you use.

2. How You Opt In

You may join our SMS program by:

  • Checking the consent box on a form and entering your phone number
  • Giving verbal consent to a staff member who records it
  • Texting a sign up keyword, if offered, as part of your program

By opting in, you state that:

  • The phone number you provide belongs to you
  • You are the account holder or have permission from the account holder
  • You agree to receive SMS messages as described here

3. Message Frequency And Costs

  • Messaging frequency may vary based on your care and program activity
  • You may receive more messages during active care periods or when your readings need attention
  • Message and data rates may apply according to your mobile plan

We are not responsible for any fees billed by your mobile provider.

4. How To Opt Out

You can opt out of SMS at any time.

  • Text STOP in reply to any message
  • You will stop receiving SMS messages from our program
  • We may send one final message to confirm that you have been unsubscribed

Opting out of SMS will not affect your medical care from your practice. Your practice may still contact you by phone, patient portal, mail, or other channels as needed for your care.

5. How To Get Help

If you need help with SMS:

You can also contact your practice office directly if you have questions about your care.

6. Privacy

Your privacy matters to us.

  • We collect and store your phone number, messages, and consent status so we can deliver the SMS service
  • We protect this information and limit access to staff and service partners who need it to support your care
  • SMS consent is not shared with third parties
  • We do not sell your personal information

For full details on how we collect, use, and protect your data, please read our Privacy Policy:

7. Third Party Services

We may use secure third party services, such as phone carriers and texting platforms, to send and receive SMS messages.

These services act on our behalf and must protect your information. They may see your phone number and message content only so they can deliver the SMS service.

SMS consent is not shared with third parties for their own marketing or programs.

8. Eligibility

  • You must be at least 18 years old to join the SMS program, or
  • Your parent or legal guardian must give consent through your practice

By using the service, you confirm that you meet these requirements.

9. Changes To The SMS Program

We may change, pause, or end the SMS program at any time.

If we make important changes to how the program works or how often we text, we may send you a notice or update this page.

Your continued use of the SMS program after changes means you accept the new terms.

10. Contact And Links For Carriers

For carrier compliance, the key details are: